I contacted company over the phone and was connected to professional right away. All my questions were answered and I am quite confident to do my financials with this accounting firm. I would suggest that company provides more information about their services on ShopMississauga.com. This tool is very friendly and by using this web-site I saved a lot of time on my search for Accounting Service. Note: this is the rating of my first impression dealing with the company as I didn't use their services yet.